Frequently Asked Questions Lagrange

FAQ

Are you having trouble using your Lagrange product?
If this is the case, consult the list of Frequently Asked Questions
You’re sure to find the answers you’re looking for, but if not you can always Contact us

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My ice cream is rock hard, why is that?

Homemade Food / Related product(s): Ice Cream Maker Glaces Pro Compressor Ice Cream Maker Glaces Créativ’® Compressor Ice Cream Maker

This is due to the ingredients used to make the ice cream. It's the same for store-bought ice cream: chocolate will always be firmer than vanilla (due to fat content). We recommend taking the ice cream out of the freezer a few minutes before serving.

My ice cream is flaking, is this normal?

Homemade Food / Related product(s): Ice Cream Maker Glaces Pro Compressor Ice Cream Maker Glaces Créativ’® Compressor Ice Cream Maker

Some flaking is normal, yes. All water-based recipes have the tendency to flake.The texture of a sorbet won't be the same as ice cream.

Can I make Italian gelato?

Homemade Food / Related product(s): Ice Cream Maker Glaces Pro Compressor Ice Cream Maker Glaces Créativ’® Compressor Ice Cream Maker

No, you can only make traditional ice cream and sorbets.

The ice is taking a long time to form, what can I do?

Homemade Food / Related product(s): Ice Cream Maker Glaces Pro Compressor Ice Cream Maker Glaces Créativ’® Compressor Ice Cream Maker

If you notice a longer freezing time than what is noted in the instructions, try adding 30ml of sugar-free alcohol (vodka, whisky, pure alcohol with minimum 40% proof) into the fixed tank.

Why has the blade stopped turning?

Homemade Food / Related product(s): Glaces Pro Compressor Ice Cream Maker Glaces Créativ’® Compressor Ice Cream Maker

If the blade is no longer turning it means your mixture is ready.

Can I use an extension cord?

Our products

It is not recommended to use an extension cord. If impossible, be sure to use one that is in good repair.