In today’s society and consumer habits, we find that we, as consumers, are increasingly demanding and quick to change our decisions. Even the slightest design or function flaw, or a simple misunderstanding of a product, often leads to product returns to retailers, and in turn, to manufacturers.
These returns are increasing and generate waste that we can no longer ignore. The majority of returned products are intact, having been simply unpacked or occasionally used once. Despite their excellent condition and perfect functionality, we cannot reintroduce them to the market as they are.
Added to this are newly produced items with minor defects due to production line incidents. As these items don’t meet our quality standards, they are not sold through our distribution network.