The plates of the Super 2 waffle maker are designed to be easily removable. Once the appliance is unplugged and cooled down, remove the plates by unscrewing the two screws, then open the appliance and retrieve your plates. Insert the new compatible plates making sure to screw them back in properly on each side.

Yes! Thanks to the interchangeable plates available on certain models, you can prepare croque-monsieur, paninis, stuffed waffles, heart-shaped waffles, bubble waffles, or even donuts and churros. Discover our different waffle makers.

No, it is not necessary to grease the plates thanks to their non-stick coating, the batter does not stick. We recommend adding a little fat directly to your batter.

The plate mounting screws can be ordered in the Spare Parts section.

Before first use, wash the surface with hot soapy water, rinse, and then dry.

To preserve the coating, prefer wooden, silicone, or plastic utensils. Avoid metal or abrasive objects.

If your batter sticks, it may be due to insufficient fat in the batter or on the plates, too much sugar in the batter, or a cooking temperature that's too low.

Discover our waffle recipe.

A short circuit can be caused by a damaged cable or an internal fault. This can also happen if you have stored your appliance in a damp place (garage, basement, etc.). Do not use the appliance again and contact customer service.

This could be due to a faulty thermostat, a damaged cable, or a blown fuse. Contact our customer service for a diagnosis.

Soak the plates in hot water for a few minutes with a little dish soap. Use a non-abrasive sponge to avoid damaging the coating.

Wipe the exterior with a slightly damp soft cloth. Never immerse the electrical base.

We advise against putting your plates in the dishwasher, you should use a non-abrasive sponge and a soft cloth to clean your plates.

Plug in the appliance and wait for the indicator light to show it's ready. This step ensures even cooking. For the Premium Gaufres®, follow the beep and light indicator.

No, to preserve the non-stick coating, only use wooden or silicone utensils.